4. Cross-training workers is one way to increase capacity flexibility. (8 Points) ? True ? False 5.

4. Cross-training workers is one way to increase capacity flexibility. (8 Points)  True  False

5. If you are focused on sustainability, the idea of triple bottom line in about more than just profit for the firm but also provides lasting economic benefit to society. (8 Points)  True  False

6. An example of bullwhip could be Amazon announcing that prices for their “Prime” membership will be going up by $20 next month. 5% of their customers drop the service but Amazon still increases their profits. (8 Points)  True  False

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