Provide an understanding of the complexities of case management in the following areas:…

Q9: Provide an understanding of the complexities of case
management in the following areas:
a. Family structure
b. Dynamics
c. Communication
d. Decision making
MR FER
Q10: Identify at least two relevant Mental Health / AOD related information in each
of the following areas:
? Organisation and regulatory standards
? Policy and procedures
? Legislation and statutory mandates
MR FER
Q11: Please provide the requirements for making a referral process to another service
where needs have been identified.
MR FER
Q12. Explain the principles and practices for the following:
a. Planning complex service inputs
b. Working across multiple services
MR FER
Q13: How can we as Case Managers in the mental health or AOD sector,
a. Understand the impact of service duplication
b. Recognise the issues faced by clients, their families and carers accessing multiple
services?
MR FER
Q14. What are the requirements of evidence – based practices? MR FER
Q15. Describe how a Case Manager recognises at least two indicators of imminence of
self-harm or harm to other.

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