SU Communication Models and Communication Streams Paper

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Educational institutions, for the most part, have multiple departments or units that are involved with research and evaluation: Office of Instructional Effectiveness, Office of Institutional Research, Office of Assessment, and the Institutional Review Board, to name a few. Nurse educators may be required or even choose to collaborate with many of these departments to manage assessment and evaluation of programs. In addition, nurse educators have a responsibility to communicate assessment results with students, faculty, students’ families, other educators, regulatory entities, and accreditors. Planning for the various communication streams related to reporting assessment information is crucial to the success of creating a culture of assessment for the organization.

Research communication models and communication streams.

Develop a communication plan to socialize stakeholders with assessment information, quality improvement plans, and to solicit feedback to support a culture of assessment in the organization:

  • Evaluate best practices to provide a communication report about assessment results for:
  • your organization and its responsible departments or units
  • for accreditors
  • for regulatory agencies (e.g., state boards of nursing)
  • for faculty
  • for students
  • for the public
  • Would you share results via social media, the organization’s web site, and/or through a written report?
  • Evaluate how you would plan to gather feedback about the results and solicit input for quality improvements from all stakeholders.
  • Evaluate how you plan to use stakeholder feedback and input to recommend quality improvements to the organization, accreditors, and regulatory agencies.
  • Incorporate a flow chart or communication model in your plan as a graphic.

The three main headings for your paper are numbered below.

1. Evaluate best practices to provide a communication report about assessment results for:

  • your organization and its responsible departments or units
  • for accreditors
  • for regulatory agencies (e.g., state boards of nursing)
  • for faculty
  • for students
  • for the public
  • Would you share results via social media, the organization’s web site, and/or through a written report?

2. Evaluate how you would plan to gather feedback about the results and solicit input for quality improvements from all stakeholders.

3. Evaluate how you plan to use stakeholder feedback and input to recommend quality improvements to the organization, accreditors, and regulatory agencies.

Incorporate a flow chart or communication model in your plan as a graphic. This graphic can be within the body of the paper or submitted as an appendix. There are lots of templates in Word and PowerPoint for flow charts.

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