Straighterline University Operational Plan for Queenan Health Systems Paper
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NSTRUCTIONS:
Develop an Operational Plan as it relates to communication as a safety measure for the Queenan Health Systems.
Be sure that your plan is evidence-based and directly related to the overarching goal of evolving organization into a high reliability organization.
Consider opportunities for rebuilding trust in the aftermath of serious patient-safety events and promoting buy-in and meaningful inclusion of all stakeholders.
The executive team has charged you to rely heavily on the Leadership Domains fromLeading a culture of safety: A blueprint for success,as a foundation on which to evolve the organization into an HRO, or HighReliability Organization.
1.First, provide a brief one-paragraph reminder of the organization (Queenan Health Systems)
issue being addressed (communication as a safety measure), andtheadministrative roleyouhaveassumedfor this project(healthcare administrator).
You will develop the operational plan from the perspective of healthcare administrator.
2.Provide at least6-8clear and measurable objectives. They mustdirectly align with the new vision, thesafety issues (communication as a safety measure) and with the mission and services of the organization.
3.Next,foreachof the objectives,provide aplan(at least 1-2activitiesper objective) for how each
objective will be actualized.Yourplan mustincorporatethe following: and must adhere to healthcare industry best practices:
•Establishment or improvement of safety metrics.
•Assurance of compliance with established principles of safety.
•Considerations oforganizational, individual, and communitydiversity.
•Strategies to instill trust, mutual respect, and inclusion within the organizationand from the
community/patient base.
4.Lastly for this component of your operational plan,describe how you will design and deliver an
effective training program for workforce and leadership developmentrelated to implementing these
objectives and planned activities.Your plan should includeintroducing theBlueprint.
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