Q18 ou supervise a team of six employees in a large company. Last week, your manager has announced s

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Q18

ou supervise a team of six employees in a large company. Last week, your manager has announced some substantial changes in the department’s work regulations. The new regulations are part of a program which is meant to make work more automated in order to simplify work and make work processes more convenient. You were present in the meetings in which these changes had been discussed and have offered some of them yourself. You felt pleased with the result. However, today your team members approach you and complain that the new regulations are causing a lot of problems, with the result ofslower work rates. They feel that this new program was not thought through and that their needs were not taken into consideration. What would you do? Explain. [1 Mark]

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