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Imagine you are an IT manager for an organization and you are advocating for an update of the organization’s configuration management and change management practices.
Write a 1- to 2-page change management and configuration management plan to present to the board. Address the following:
- Explain change management practices and the benefits of updating and implementing such practices.
- Identify best practices for change management process including policy, procedures, systems changes to hardware and software, and business operations.
- Outline a configuration management plan for systems and process changes to the computing environment and business environment.