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Both individual ethics and organizational ethics have an impact on an employee’s
Which of the following is not a form of retaliation commonly experienced by whistle-blowers?
Relocation or reassignment
No promotion or raises
The cold shoulder by coworkers
Exclusion from work activities
Praise by supervisors for their honesty
Motivation is defined as
a person’s incentive or drive to work.
a force within the individual that focuses his or her behavior on achieving a goal.
personal ambition without regard to the impact on others.
a desire to be finished with a project.
The ability to influence the behavior of others by offering them something desirable is best described as
The exacting organizational culture is interested in
performance but has little concern for employees.
investors’ impressions of profitability.
maintaining a strong corporate culture.
employees and performance.
The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.
To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.
peer pressure; guilt
A cultural audit may be used to identify
how cultured a firm’s employees are.
an organization’s culture.
The ultimate “stick” associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company’s ethical compliance efforts, and
reporting to the U.S. Sentencing Commission on the company’s progress in avoiding misconduct.
installation of an ethics hotline.
payment of any penalties levied.
appointment of an appropriate high-level manager to oversee the company’s program.
divestiture of all assets.
Organizational ________ can contribute to diminished employee trust and increased employee turnover.
Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?
In the absence of ethics programs, employees are likely to make decisions based on
their observations of how their coworkers and superiors behave.
how they and their family members behave at home.
their religious values.
their family values
A strong ethics program includes all of the following elements except
a clause promising good stock market performance.
a written code of conduct or ethics.
formal ethics training.
auditing, monitoring, enforcement, and revision of standards.
an ethics officer to oversee the program
For an ethical compliance program to properly function,
consistent enforcement and disciplinary action are essential.
employees must be monitored using any means necessary.
it is not necessary to set measurable program objectives.
the same program should be used in all countries of operation, regardless of cultural differences.
the company must wait until after misconduct occurs to develop a means of preventing
In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.
A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.
Which of the following is probably the best way for a manager to provide good ethics leadership?
Hire an ethics officer
Write a code of conduct
Conduct ethics audits
Set a good example
Only hire good employees
________ is an independent assessment of the quality, accuracy, and completeness of a company’s social or ethics report.
Which of the following does not have a significant impact on the success of an ethics program?
Senior management’s ability to successfully incorporate ethics into the organization
The quality of communication
The size of the company
The content of the company’s code of ethics
The frequency of communication regarding the ethical code and program
Retaliation against employees that report misconduct is a problem in ________ cultures.
high power distance
Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.
risks and liabilities
Which of the following is not a benefit of ethics auditing?
It can improve a firm’s performance and effectiveness.
It can increase a firm’s attractiveness to investors.
It can identify potential risks.
It can harm relationships with stakeholders.
It can reduce the risks associated with misconduct.
Which of the following is not a step in the ethics auditing process?
Secure commitment of top executives and directors.
Review organizational mission, goals, values and policies, and define ethical priorities.
Report the results to the U.S. Sentencing Commission.
Collect and analyze relevant information.
Verify the results.
What should be the first step in the auditing process?
Secure the commitment of top executives and directors
Define the scope of the audit
Establish a committee to oversee the audit
Collect and analyze data
Review organizational mission, goals, values, and policies
_______ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization’s success.
Special interest groups
The ________ formed in 1995 and administers its own trade agreements, facilitates future trade negotiations, settles trade disputes, and monitors the trade policies of member nations.
International Monetary Fund
World Trade Organization
North American Free Trade Act
Who argued during the 1930s that the state could stimulate economic growth and improve stability in the private sector?
John Maynard Keynes
Risk compartmentalization occurs when
companies place their most problematic employees into separate profit centers so that they cannot influence one another to act unethically.
all profit centers within a corporation are aware of the code of ethics.
all profit centers within an organization become aware of the consequences of competitors’ actions.
various profit centers within an organization become unaware of the consequences of their actions on the firm as a whole.
ethics and compliance programs reduce the risk of misconduct
The growth of the Internet and differing security laws between countries has led to an increase in concern for the human right of
a secure job.
freedom of speech
When in Rome, do as the Romans do, or you must adapt to the cultural practices of the country in which you are operating
are rationalizations businesspeople sometimes offer for straying from their own ethical values when doing business abroad. This practice is called
country cultural values.
________ is a term used by Adam Smith to explain the inherent mechanisms at work in free market systems that keep commerce in equilibrium. It is also known as the “invisible hand.”
Bimodal wealth distribution
Which of the following has the power to enact legally binding ground rules for international commerce and trade policy?
Global Sullivan Principles
World Trade Organization
Global Sullivan Organization
Federal Trade Commission
Global Commerce Association
________ involves transactions across national boundaries. It is a practice that brings together people who have different cultures, values, laws, and ethical standards.
Country cultural values
Bimodal wealth distribution
________ is a two-way process in which the communicator communicates with superiors and subordinates.
Which type of leader relies on participation and teamwork to reach collaborative decisions?
Which leadership type values people, their emotions, and their needs and relies on friendship and trust to promote flexibility, innovation, and risk taking?
________ and reporting are two major dimensions of ethical communication.
________ are a primary influence on employee’s ethical behavior because they are role models for the organization’s values.
These leaders are passionate about the company, live out corporate values daily in their behavior in the workplace, and form long-term relationships with employees and other stakeholders.
________ occurs when one or more group members feel pressured to conform to the group’s decision even if they personally disagree.
________ leaders are passionate about the company, live out corporate values daily in their behavior in the workplace, and form long-term relationships with employees and other stakeholders.
Although limiting urban sprawl creates disadvantages for ________, many businesses can benefit from urban renewal movements that reduce sprawl.
car and oil companies
the airline industry
the railroad industry
service oriented companies
humans and animals
Which industry invests the most in alternative clean energy sources?
The automobile industry
The clothing industry
The airline industry
The federal government
The oil and gas industry
The Clean Air Act:
Allowed the EPA to track industrial chemicals
Focuses on promoting alternative forms of energy
Established national air quality standards
Provides tax benefits to consumers who purchase hybrid cars
Focuses on reducing pollution through cost-effective change
Which option includes the assessment and improvement of business strategies, economic ectors, work practices, technologies, and lifestyles while maintaining the natural environment?
Geothermal energy provides ________ and is a more dependable energy source than some other forms of alternative energy.
heat from the sun
a radiated heat
heat from steam
a constant source of heat
a dry heat
Stakeholder assessment is an important part of a ________approach to environmental issues.
All of these are ways of reducing pollution, except:
Designing environmentally friendly buildings
The ________ focuses on reducing pollution through cost-effective changes in production, operation, and raw materials use.
Pollution Prevention Act
Toxic Substances Control Act
Clean Air Act
Energy Policy Act
Oil Pollution Act
The Clean Water Act makes it illegal for anyone to discharge any pollutant from a point source directly into navigable waters without a .