Bill and Laura buy a collector edition miniature tractor and a collector doll by brand name by someone claiming to be a “merchant” through an online service. They make warranty claims after they realize that these are not the brand names they expected. They are of very high quality, but not the famous brands.
Argue both sides, that they have a warranty claim and that they do not. What kind of warranty claims might they make? What other facts would you like to know if you are uncertain?