Engineering Flowchart Exercise

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Flowcharts

The sample all-purpose flowchart above(attach) might solve quite a few problems during your career, but generally flowcharts are more complex.

Assignment

Review the description and narrative summary below and create an accurate and attractive flowchart of the process described. Your flowchart should be uploaded to the appropriate Discussion forum as an attachment in PDF format. Your Discussion post should include at least 300 words describing your experience creating the flowchart. What was easy about the application you selected? What was confusing or difficult? Would you recommend this application to other students who must create a flowchart? Why or why not?

Resources

Your flowchart may be created using any software or online application you choose, but cannot be submitted in a hand-drawn format. Some options are Microsoft Visio, Microsoft Excel, ArgoUML, and Gliffy.

You will need to create an account and log in using your USF NETId and Password.

  • ArgoUML is an open source engineering tool that allows the user to create diagrams and other visuals. The software is a collaborative project that is free to download and use

http://argouml.tigris.org/ (Links to an external site.)Links to an external site.

  • Gliffy is an online diagram utility that allows free trial of the application

http://www.gliffy.com/ (Links to an external site.)Links to an external site.

Textual and Video Tutorials

Microsoft Visio

https://support.office.com/en-nz/article/Create-a-basic-flowchart-e207d975-4a51-4bfa-a356-eeec314bd276 (Links to an external site.)Links to an external site.

http://www.youtube.com/watch?v=rCj09UIaPsY (Links to an external site.)Links to an external site.

Microsoft Excel

http://www.breezetree.com/articles/how-to-flow-chart-in-excel.htm (Links to an external site.)Links to an external site.

http://www.youtube.com/watch?v=JbwclVjzkIw (Links to an external site.)Links to an external site.

Apache OpenOffice Draw

http://wiki.services.openoffice.org/wiki/Documentation/OOoAuthors_User_Manual/Draw_Guide/Drawing_a_flow_diagram (Links to an external site.)Links to an external site.

http://www.youtube.com/watch?v=V_vYFioGKEY (Links to an external site.)Links to an external site.

ArgoUML

http://argouml.tigris.org/tours/index.html (Links to an external site.)Links to an external site.

http://argouml.tigris.org/ (Links to an external site.)Links to an external site. (Quick Guide Download)

Gliffy

https://www.gliffy.com/uses/flowchart-software/ (Links to an external site.)Links to an external site.

http://www.youtube.com/watch?v=f8nTm0Azq_I (Links to an external site.)Links to an external site.


Description and Narrative Summary

You are the systems analyst for the Wee Willie Williams Widget Works (also known as Dub 5, which is a shortened version of 5 Ws). Dub 5 produces computer keyboard components. It has been producing keyboards for more than 20 years and has recently signed an exclusive 10-year contract to provide the keyboards for all Dell personal computers. As the systems analyst, you have been assigned the task of developing a context and level 0 DFD for Dub 5’s order processing system.

Customer orders, which are all credit sales, arrive via e-mail and by phone. When an order is processed, a number of other documents are prepared.

The following documents are created:

  • Order processing creates a packing slip, which is then used by the warehouse to fill the order.
  • A customer invoice is prepared and sent once the goods have been shipped.
  • When orders are not accepted, an order rejection is sent to the customer, explaining why the order can­not be filled.
  • A receivables notice, which is a copy of the cus­tomer invoice, is sent to the accounting department so accounts receivable records can be updated.

After reviewing your notes, you write the following nar­rative summary:

When an order comes in, the order processing clerk checks the customer’s credit record to confirm credit approval and to ensure that the amount falls within the credit limit. If either of these conditions is not met, the order is sent to the credit department. If an order meets both conditions, the order processing clerk enters it into the system on a standard order form. The information on the form is used to update the company’s customer file (in which the name, address, and other information are stored), and the form is then placed in the company’s open order file.

When the credit department receives a rejected order, the credit clerk first determines why the order has been rejected. If the credit limit has been exceeded, the cus­tomer is notified that his or her credit limit has been exceeded and that the merchandise wilt be shipped as soon as Dub 5 receives payment. If the customer has not been approved far credit, a credit application is sent to the cus­tomer along with a notification that the order will be shipped as soon as credit approval is granted.

Before preparing a packing slip, the system checks the inventory records to determine if the company has the products ordered on hand. If the items are in stock, a pack­ing slip is prepared and sent to the warehouse.

Once notification of shipped goods has been received from the warehouse, a customer invoice is prepared. A copy is filed by the order processing department, another is sent to the customer, and another is sent to the accounting department so that accounts receivables can be updated. A note is placed in the customer file indicating that the invoice has been sent.

Now, create an accurate and visually-appealing flow chart that represents this process.

Adapted from material at http://tinyurl.com/7wx3hor

Complete the Flowchart Discussion forum. Be sure to follow the directions carefully.

This Discussion requires substantial work and will prepare you to create and add illustrations to your final course project.

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