You are an HR professional responsible for employee relations in a large 30,000-strong organization

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You are an HR professional responsible for employee relations in a large 30,000-strong organization that has been experiencing a quadrupling of turnover rate in one business unit of 2,025 employees. Also, the number of complaints about manager abuse, improper use of overtime, favoritism and bullying are present, but the leadership turnover in this business unit is almost negligible. Part of this business unit builds a very unique national defense item and is the only maker in the nation. The company is a major contractor with the Department of Defense. As the HR professional, you are to evaluate survey data.

Evaluate the role of HRIS and the role of metrics in the practice of human resources. Analyze how the use of an employee survey supports human resources in organization scenarios like the given one. Develop data analysis and data interpretation skills to inform organizational decisions. Evaluate the survey to determine which questions would be the most useful for HR professionals in the given organization scenario. Evaluate the survey to determine which questions would be the most useful for managers and executives in the given organization scenario. Explain why the selected questions offer value in the given scenario to each organizational stakeholder. Justify why some survey questions could be removed for the given scenario. Write a survey question to improve upon the question asked that better supports the conditions present in the given scenario.

You and Your Work Group

Please circle the number that best describes you and the members of your work group.

Disagree Strongly

Disagree Slightly

Neither Agree nor Disagree

Agree Slightly

Agree Strongly

If I get into difficulties at work, my workmates would try to help me out.

1

2

3

4

5

I can trust the people with whom I work to lend me a hand if I need it.

1

2

3

4

5

Most of my workmates can be relied upon to do as they say they will do.

1

2

3

4

5

I have full confidence in the skills of my workmates.

1

2

3

4

5

Most of my fellow workers would get on with the job even if supervisors were not around.

1

2

3

4

5

I can rely on other workers not to make my job more difficult by careless work.

1

2

3

4

5

I recognize that members of my work group vary widely in skills and abilities.

1

2

3

4

5

I recognize that my work group contains members from widely varying backgrounds.

1

2

3

4

5

The people in my work group know exactly what things have to get done.

1

2

3

4

5

Each member of my work group has a clear idea of the group's goals.

1

2

3

4

5

I feel that I am really a part of my work group.

1

2

3

4

5

I look forward to being with the members of my work group each day.

1

2

3

4

5

The people in my work group plan together and coordinate efforts effectively.

1

2

3

4

5

The people in my work group make good decisions and solve problems effectively.

1

2

3

4

5

The people in my work group know what their jobs are and how to do them well.

1

2

3

4

5

Information about important events and situations is shared within my work group.

1

2

3

4

5

Survey Demographics

The information below is a sample of demographic information that might be used on an employee attitude survey. It illustrates the use of nominal data and how it can be used to identify employees by a variety of variables that might interest an organization. The numbers in parentheses are the nominal numbers that would be used to identify each piece of information. Note: This survey was used in England, hence the demographics.

Your answers will remain completely confidential at all times.

GENDER: MALE (0)        FEMALE (1)                 (circle one)

Which of the following best describes your ethnic background? (circle one)

Asian (1)                                  African (2)                 British (3)          Other European (4)

Australian/New Zealand (5)    South American (6) Caribbean (7)   North American (8)

Other (specify) (9)­­ ________________

Do you supervise others? (circle one)

YES (1)           NO (2)

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